E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library


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This could be sensible in cases where the local population is heavily skewed as regards age distribution and some age groups are represented at the expense of other age groups. We are aware of this situation to some degree. Different age groups typically tend to have varying needs of preferences. This assumption is reasonable in the library context, and in Finland there is plenty of evidence of it. Most likely the situation to some degree is similar in other countries. Useful information In the case of Arabianranta, the population is heavily skewed towards the age group of years.

There is a significant lack of children aged between years and senior citizens aged 65 years and more. Based on the abundance of research pertaining to library usage patterns, which has been published in Finland in recent years, we can determine that demands for quiet space to work and study have increased in this area. The surplus of updated literature on economy, philosophy, languages and natural sciences is appreciated.

The typical frequency pattern for visits is regular; many visits per week and users have good overall skills in using the library. Therefore, high demand for personal services is not likely even at peak hours. This is an example of useful, derived and simplified information. Jaani Lahtinen M.

Figure 1. Patronage patterns of the library network in the Helsinki region, formulated service area for Arabianranta local library and public transportation accessibility to Arabianranta local library. Illustration: Jaani Lahtinen. Statistics is increasingly important when emphasising the value of specific public services like public libraries. The consumption of services of Danish public libraries is not particularly well documented — especially not in contrast to general media consumption patterns or for instance the use of museums.


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Considering the public interest and the 3. Digitisation has resulted in new roles for libraries as new ways for citizens to get information and entertainment have appeared.

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The role of libraries has also changed as new digital services are provisioned and opening hours are prolonged in unmanned libraries. However, while services have been extended on the one hand, library outlets have been closed on the other, but there is little information on the consequences of this. Since then several changes have happened. First of all, many libraries in Denmark now have unmanned opening hours, which could change user behaviour.

Secondly, the increase in — free — digital. CBS CfC has taken the early steps for studying the development of public libraries: a to which degree proximity influences the use of a public library and b how the use of public libraries develops in the light of digital development and changing consumption patterns.

Modern libraries: Moving from a transactional to a relational library | Princh Blog

Current consumption statistics The current national statistics on consumption is a user statistics on number of borrowed books. The statistics is based on CPR, which means that they can be divided by age and gender. Since Statistics Denmark is responsible for the current statistics, but there have yet to be combinations with other statistical registers, as data deliveries to Statistics Denmark are based on aggrega-. Enabling a combination with other registers would make it possible to establish statistics on consumption for an increased number of sub-groups income, ethnicity etc.

What to investigate In order to investigate links between proximity and library use as well as user behaviour based on single individual economic, social and socio-economic variables, CBS CfC wants to launch a preliminary feasibility study that looks at how people use the library space, with emphasis on a register-based study method. What degree of 'proximity' is available to. The question when initiating the project was to identify if this was possible.

Prerequisite for success The main challenge is to secure that the information provided to Statistic Denmark is on the micro level, meaning that each conducted activity per individual should be reported with CPR. Of course this would only by possible if Statistics Denmark would agree on the benefits. Statistics Denmark was positive towards the project and agreed that it was indeed possible — if the libraries would part with the increased level of detailed data.

The discussions with Statistics Denmark ended up with a suggestion for a preliminary project as mentioned above and we started to investigate the feasibility. The contact with Statistics Denmark indicates that it should indeed be possible to conduct the statistics, and now the second step waits, getting the information required to initiate the actual project. Why this is a good idea A statistics based on individual use combined with CPR would increase the utility of the library statistics as information on use and non-use from different groups would be available.

Danish registers hold data on age, education, work status, income, ethnicity, personal status, children, home address, work address, etc. While our main interest is on proximity and user behaviour, a statistics like this would enable increased knowledge on a range of issues based on actual user behaviour enriched with other register data.

1. Introduction

Such information could be valuable as a resource for activity-based interventions and increase understanding of capacity needs in libraries for specific user groups. Questions of anonymity are handled by Statistics Denmark according to the traditional regulation of this issue — otherwise the project would have been impossible. Christian studied political science and has a PhD in reasons for political regulation. In his research he works on the intersection between state, market and civil society, concentrating in particular on the question of value creation within culture and research.

The way forward Yet again, we are in a waiting position to identify the feasibility of the study and while there is interest in such a study, it is difficult to transform interest into. Feasibility The feasibility in terms of getting the data delivered to Statistics Denmark for the feasibility study was investigated. DDB could see the benefits of such data and took up some of the ideas — as they could possibly initiate the data gathering with Statistics Denmark.

This is currently underway and will de-. The requirement is a highly detailed level of data — which of course requires someone sufficiently interested in the project to accept delivering the data to Statistics Denmark. Nonetheless, the challenge remains getting such data delivered to Statistics Denmark.

Modern libraries: Moving from a transactional to a relational library

The public library in Denmark in the year has changed significantly. Societal and technological changes have meant that today the public library handles tasks that supplement the classic library service with its main emphasis on information and mediation of the materials. Today the public library carries out a number of societal functions with the emphasis on citizen service centres and informal offers on learning. With an increased number of arrangements and activities, the library invites the citizens to share, create and gain insight into cultural, social and socially relevant activities.

Modern libraries: Moving from a transactional to a relational library

In this way, the public library acts as a local meeting place. The physical library is changing as well, and the latest development includes actual experiments with institutional cooperation and development of cultural arenas. Number of public libraries unchanged From to , a consolidation has taken place in the number of public libraries, amounting to , when combining central libraries, branches and bookmobiles.

It includes also the open libraries where users can let themselves in during the early and late hours. During the same period, the number of service points, where you can only collect and return materials, has risen to twice the figure and is now The number of open libraries has more or less exploded since Then the figure was 67 as opposed to primo August With the many more open libraries, where access is often every day from 8 am to 10 pm, the total number of hours with access to the libraries has taken a great leap upwards.

Record in arrangements and activities In the entire period from to , the. They are just borrowing fewer physical materials. Salary expenses have decreased pular. Many are indicating that they are planning to renovate or modernize their interior Books and reading core service From to there was a marked decor. The figures confirm that Danes both read and wish to talk to others about what they have read.

The Danish Agency for Culture. Sweden now has a comprehensive system for nationwide library statistics from all publicly funded libraries. This is how we did it. The reason for the changes to all library statistics was primarily to allow us to reach the level of quality that Swedish official statistics are meant to maintain.

A new statistics law was enacted in which raised the quality requirements and also made it mandatory to abide by the European Statistics Code of Practice. The previous model for collecting library statistics was unable to meet all the requirements fully. Among the reasons for this was the fact that the data was collected in four different surveys, and many of the questions and definitions in these varied depending on which type of library was responding.

These surveys had evolved gradually over a number of years, and in the end library loans, for example, were different in all of them.

This is Roskilde University

Some types of libraries were never approached at all. Since Swedish libraries are increasingly consolidating into regional systems and integrating several library types in a single operation, our assessment was that it was no longer clear that different library types need different questions. Upper secondary school libraries, for example, are often equivalent in their activity to smaller research libraries. Public and school libraries in many municipalities are part of the same library system. Compulsory level in the survey has been adapted to the level that school library systems are normally capable of delivering.

The same questions to all We focused on what type of data users of the library statistics need, taking into account that there are many different types of users. Questions asked in the new statistics system are now based on the content of media more often than on which specific storage media type it uses.

Children and young people The focus has shifted from whether it is a phonograph cylinder or a DVD. We decided that it was more interesting to see what type of content the users wanted, rather than what type of technical formats there are. The act prioritises certain groups of. FACTS The publicly funded libraries in Sweden have a total physical stocks exceed million media, of which 76 per cent are books with written text.

There were a total of at least In addition, the availability of e-media. On the research libraries is the use of emedia is completely dominant over the physical lending. The publicly funded libraries have close to 9 licenses in different databases with e-media. There are 37 university libraries organizations that dominate both access to and the use of e-media. Cover photo on the Swedish Library Statistics Publicly funded libraries. The library at the hospital in Helsingborg. The proposal presented by the Expert Group on Library Statistics also influenced the design of the survey.

Collaboration on the new survey First we drew up a suggestion for a new survey and then we contacted organisations, authorities, interest groups, library employees, expert groups and individual library users for their opinions on the new survey. And did we get opinions!

E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library
E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library E-Services in Danish Research Libraries: Issues and Challenges at Roskilde University Library

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